Return Policy:
We strive to ensure that every print order meets your expectations. If, for any reason, the specifications of the product you receive do not match your order, we offer a hassle-free return process.
Conditions for Return:
- The product must be returned within 15 days of receipt.
- The returned product must be in its original condition and quantity.
- Proof of purchase is required for all returns.
Process for Return:
- Contact us and explain the reason for the return before initiating the return process. In some cases, we will reprint and send you without the need to return the item.
- Provide details of the discrepancy between the received product and your order.
- Once the return is approved, you will be provided with instructions for returning the product.
- Upon receipt of the returned product, we will inspect it to verify the discrepancy.
- If the return is approved, we will reprint and send you replacement.
Exclusions:
- Returns will not be accepted for products that have been used, damaged, or altered after delivery.
Contact Us:
Address: C3-3A-3A, Publika Mall, Jalan Dutamas 1, 50480 Kuala Lumpur, Malaysia
Email: sales@fastprintkl.com
Phone: 0104280879